Rates, Services, and Policies
My rates, services, and policies are listed below. Please contact me with any questions!
Rates
Scoping Turnaround Times:
6+ days = Extended
5 days = Standard
3 days = Expedite
Same day or next day = ASAP
SCOPING RATES:
Extended …………. $1.35 per page
Standard ……..…… $1.50 per page
Expedite ….………. $2.15 per page
ASAP ……………..… $2.50 per page
RealTeam/CM …… $2.75 per page
Proofreading Turnaround Times:
48-72 hours = Standard
24-48 hours = Rush
24 hours max = Expedite
12 hours max = D.E.A.R.
(Drop Everything And Read)
Proofreading Rates:
Standard …………… $0.40 per page
Rush …………………. $0.60 per page
Expedite ……….…… $0.80 per page
D.E.A.R. ………….…. $1.00 per page
General Policies:
I typically work weekends and holidays at no additional charge, but please check if I am available before sending jobs during holidays.
If I am unable to meet a deadline for a job due to illness or unexpected circumstances, I will contact you as soon as possible and let you know. If desired, I can also try to refer you to a trusted backup scopist/proofreader, depending on their availability.
Turnaround time begins after a job is confirmed and received. If I do not respond to confirm receipt at night, the turnaround time begins the following morning, when I do respond.
For quality purposes, I will not scope and proofread the same job. I will both scope and proofread for clients, but not on the same job.
I typically do not scope appearance pages, notice pages, or “intro” pages unless requested. I also do not offer indexing services at this time. These pages will not be billed for scoping if you opt to send them.
I keep online files for each and every client that contains information such as billing preferences, transcript preferences, and any info I should know in order to best assist my clients. This allows me to give the best, most personalized work that I can in order to increase our efficiency as a team!
If you have any questions, feel free to contact me. I always encourage communication, and I will answer any questions or address any concerns as soon as possible.
Proofreading Policies:
For proofreading, transcripts should be sent to me scoped and “ready to go.” I reserve the right to charge an extra $.10/page for messy transcripts, but I will not do this without notifying the client first.
For transcripts that are 250 pages or more, please consider sending them in “chunks” to be proofread. This allows us to work as a team to provide a polished transcript as quickly as possible.
Please notify me before sending a rush, expedite, or D.E.A.R. job so that I can make sure my schedule is open. When checking availability for these, you can include the file in the e-mail. I can then get started on it as soon as I confirm availability.
For PDF proofreading, unless otherwise requested, I return only the annotated pages.
Scoping Policies:
All scoping rates include full audio, exhibit comparison, witnesses with accents, audio issues, technical terminology/jargon, verification of spellings/names, et cetera.
I always recommend new clients send a completed, finalized job that I can review and keep on file. This gives me a chance to see your preferences in action and follow them more closely.
I bill for the total number of pages after a job is returned. If the growth rate is higher than 10%, I reserve the right to charge an increase for the pages within the 10% growth. If this happens, I will discuss the adjusted rate with the client to arrive upon an amount. I also reserve the right to charge a higher, agreed-upon rate for transcripts that are “messy” and may require more time to be completed.
Scoping rates do not include proofreading.