Rates, Services, and Policies

My rates, services, and policies are listed below. Please contact me with any questions!

Rates

Scoping Turnaround Times:

  • 6+ days = Extended

  • 5 days = Standard

  • 3 days = Expedite

  • Same day or next day = ASAP

SCOPING RATES:

  • Extended …………. $1.35 per page

  • Standard ……..…… $1.50 per page

  • Expedite ….………. $2.15 per page

  • ASAP ……………..… $2.50 per page

  • RealTeam/CM …… $2.75 per page

Proofreading Turnaround Times:

  • 48-72 hours = Standard

  • 24-48 hours = Rush

  • 24 hours max = Expedite

  • 12 hours max = D.E.A.R.
    (Drop Everything And Read)

Proofreading Rates:

  • Standard …………… $0.40 per page

  • Rush …………………. $0.60 per page

  • Expedite ……….…… $0.80 per page

  • D.E.A.R. ………….…. $1.00 per page

General Policies:

  • I typically work weekends and holidays at no additional charge, but please check if I am available before sending jobs during holidays.

  • If I am unable to meet a deadline for a job due to illness or unexpected circumstances, I will contact you as soon as possible and let you know. If desired, I can also try to refer you to a trusted backup scopist/proofreader, depending on their availability.

  • Turnaround time begins after a job is confirmed and received. If I do not respond to confirm receipt at night, the turnaround time begins the following morning, when I do respond.

  • For quality purposes, I will not scope and proofread the same job. I will both scope and proofread for clients, but not on the same job.

  • I typically do not scope appearance pages, notice pages, or “intro” pages unless requested. I also do not offer indexing services at this time. These pages will not be billed for scoping if you opt to send them.

  • I keep online files for each and every client that contains information such as billing preferences, transcript preferences, and any info I should know in order to best assist my clients. This allows me to give the best, most personalized work that I can in order to increase our efficiency as a team!

  • If you have any questions, feel free to contact me. I always encourage communication, and I will answer any questions or address any concerns as soon as possible.

Proofreading Policies:

  • For proofreading, transcripts should be sent to me scoped and “ready to go.” I reserve the right to charge an extra $.10/page for messy transcripts, but I will not do this without notifying the client first.       

  • For transcripts that are 250 pages or more, please consider sending them in “chunks” to be proofread. This allows us to work as a team to provide a polished transcript as quickly as possible.

  • Please notify me before sending a rush, expedite, or D.E.A.R. job so that I can make sure my schedule is open. When checking availability for these, you can include the file in the e-mail. I can then get started on it as soon as I confirm availability.

  • For PDF proofreading, unless otherwise requested, I return only the annotated pages.

Scoping Policies: 

  • All scoping rates include full audio, exhibit comparison, witnesses with accents, audio issues, technical terminology/jargon, verification of spellings/names, et cetera.

  • I always recommend new clients send a completed, finalized job that I can review and keep on file. This gives me a chance to see your preferences in action and follow them more closely.

  • I bill for the total number of pages after a job is returned. If the growth rate is higher than 10%, I reserve the right to charge an increase for the pages within the 10% growth. If this happens, I will discuss the adjusted rate with the client to arrive upon an amount. I also reserve the right to charge a higher, agreed-upon rate for transcripts that are “messy” and may require more time to be completed.

  • Scoping rates do not include proofreading.